Had been trying to find a company to do a check & service on our heat pump when we bought a new home. (the company whose sticker was on the heat pump said they were not taking any new maintenance customers, as repair work was more profitable…), so was very pleased to find someone willing to do what we needed and to be there when/if we need repairs. So pleased, I promptly signed my mom up with them. Her heat pump hadn’t been serviced in a few years because her prior company said they would do the service, but no longer call to schedule when it was due. At her age, that means it is forgotten and not done until it is a crisis. This company did, very nicely, contact & schedule the maintenance service and showed up! The tech was professional yet friendly, discussed options for filters, and overall did a great job. We actually signed up with Alpha Air, and I don’t remember the name of the actual owner entity, but they are simplifying their branding to market as Rogue Valley Heating in our area, vs marketing multiple brands in southern Oregon. It doesn’t matter, because whichever brand is on the service van, same quality shows up!