Robert F.
1713533472
Rusty, the technician that worked on my HVAC system was very professional and so very helpful of explaining what was wrong. The efficiency that he showed performing his work was outstanding. I'd highly recommend your company to anyone.
Jan J.
1713377033
Great service as always. I would never call anyone else!
Jackie W.
1713374435
Ryan was very professional he got there a little late but only because he didn't know I had a time that the other guy that was due out had not made it he made sure that you took care of everything I asked him to check he did exactly what he was supposed to do and very friendly and more than willing to do anything else I would ask in the future He's a very good worker
Crystal R.
1713297806
Karen W.
1713296361
Excellent service as always. Thanks Jason.
Karen A.
1713292254
Fast, efficient, and polite. Satisfied.
Dawn R.
1713204305
Thank you we had Ryan Feeny out he was quick and precise explaining everything he was doing 5 stars
Joseph S.
1712864371
This is an update to a review posted several days ago about a service charge.Rogue Valley HVAC has responded quickly to my concerns and has fully satisfied me adequately and professionally. Their attitude towards customer service was remarkable and unexpected. I appreciate their extraordinary effort to come to my residence to resolve outstanding issues.In light of this customer service attitude and technical competence, I can recommend this contractor for any HVACneeds. I thank them in restoring confidence in using their services.====================================================Original PostJust got ripped off for replacement of heat pump capacitor. Was charged $429 for 1/2 hour tech call for a unit I purchased from them for $7000 in 2010. Never will fall for this excessive charge or do business with them again. Part cost at Amazon is$16. Average cost for rural Oregon is $180.
Sandra T.
1712783168
Reba H.
1712673465
Friendly and helpful
randy L.
1712632088
Jana C.
1712606526
Had been trying to find a company to do a check & service on our heat pump when we bought a new home. (the company whose sticker was on the heat pump said they were not taking any new maintenance customers, as repair work was more profitable…), so was very pleased to find someone willing to do what we needed and to be there when/if we need repairs. So pleased, I promptly signed my mom up with them. Her heat pump hadn’t been serviced in a few years because her prior company said they would do the service, but no longer call to schedule when it was due. At her age, that means it is forgotten and not done until it is a crisis. This company did, very nicely, contact & schedule the maintenance service and showed up! The tech was professional yet friendly, discussed options for filters, and overall did a great job. We actually signed up with Alpha Air, and I don’t remember the name of the actual owner entity, but they are simplifying their branding to market as Rogue Valley Heating in our area, vs marketing multiple brands in southern Oregon. It doesn’t matter, because whichever brand is on the service van, same quality shows up!
Michael B.
1712448270
Well the crew showed up right 8am ready to go. The guys were working hard all day. They had my new furnace running great and when they were done they made sure the area was clean and looking good.A big 5 star to the crew and Rogue valley Heating and air. Thanks guys!!!!
Warren S.
1712351143
Breanna W.
1712350391
Two gentlemen by the names of Rusty & Randy assisted me with our yearly maintenance check and went above and beyond on my behalf. They worked quickly and left my unit is far better condition then it originally was. It is my hope that I am lucky enough to be serviced by these men next time. This company is all about customer service and it is greatly appreciated!
Carolyn G.
1712339505
Very friendly and helpful.
Carol W.
1711991069
Tune up and replacement part done ina timely manner. Technician was very nice and answered all my questions.
Debbie B.
1711656477
Very polite and friendly. Explained everything well
Sara
1711584275
Excellent service. I will ask for David Wesley each time. I highly recommend his services.
Manbir G.
1711575010
Great job servicing our HVAC. I believe they installed it in this home as well originally and we haven’t had any issues! Highly recommend this company for all your HVAC needs.
BRYAN H.
1711564892
Came out within 45 minutes of calling after ours to fix my HAVAC system.
Joani H.
1711561673
Our heater had failed once again. James was our technician and was able to diagnose the problem quickly. I appreciated his knowledge of his job and sharing that with me. Customer service was excellent, service was also prompt and very efficient. Thank you James! 😊
Steven D.
1711561594
The service was great. Jason the tech was friendly and knowledgeable. He gave me confidence in my unit. Alpha Heating and Air has always treated me with respect and kindness. Alpha Heating, they’re always delivering on quality as well. I’m extremely happy with my overall experience
Salina B.
1711551886
Great service! Prompt, and fixed the issues as well as answered any of our questions. Highly recommend 😀
Bobbi P.
1711494240
Fast an efficient service. Explained everything thoroughly.
Serena J.
1711488651
I've had a very good experience with Rogue heating and air. I really enjoy our new heat pump.
Suzette A.
1711414779
David did a good job cleaning the system I am very pleased with what he did. Thank you, David.
Gelasio “Geeno” V.
1711393624
Excellent service 😃,!
Bruce J.
1711386707
Extremely knowledgeable technicians. I would highly recommend getting a bid from them if you're going to replace your heater or air conditioning.
Debbie S.
1711231158
We had our heating unit serviced yesterday. We had several confirmations and the technician was on time and the procedure was completed in a timely manner. We look forward to working with them again!
Edward S.
1711129189
Your price was fair and your service tech was over the top! Rusty was extremely professional, courteous, and thorough. Thanks for the great experience.
Matt B.
1711128204
Professional and not pushy on advice. Great service too.
jim P.
1711127113
Was very happy with the service man called before he came did a very good job inform me of what he was doing very professional would recommend him to anyone.
Marilyn S.
1711040586
Both gentlemen that came out were very professional and courteous.
Karen C.
1711040574
judie W.
1710960572
They were prompt, professional and polite. I will indeed use them again.
Palmer C.
1710954464
Kattey E.
1710364211
The Best in Southern Oregon!
barbara S.
1710004670
Roger E.
1709945375
At every point of the process I was given information and and knowledge of how the conclusion of findings came about.
Jan L.
1709765356
Devin S.
1709764979
Jason came out and was very helpful to my heating problem. If I have trouble in the future, I will certainly return for your services. Thank you!
Ian P.
1709670776
Mike B.
1709578721
Great experience, our technician was super knowledgeable, he diagnosed the problem and my unit was up in running in no time! I’d recommend anytime!
Got R.
1709331842
On time. Fixed problem. Explained problem and why it occurred, reasonable cost for a professional service call.
William L.
1709165392
Terry H.
1708968691
Very professional and informative. Closed and shut everything after the service and made excellent suggestions.
Sydney J.
1708631464
We had a heat pump with two mini split heads installed and it has been great! We had a minor miscommunication about the location of the electric for the outside unit but otherwise everyone was really good about explaining the process and letting us know where things would go and what it would look like. They were in the house pretty much all day but were super considerate and had drop cloths down everywhere for muddy shoes and dust. I was glad they could route everything through the attic, the first quote I got was going to have everything run under the house through the crawl space and would have been a lot more unsightly tubing and such on the outside of the house. Also ZERO % financing for three years! Makes this $$$$ purchase doable.
Charles D.
1708035567
Maintenance tech was informative on the existing unit and provided options for the future. Would recommend this service and personnel.Just had my second maintenance and technician found a failing capacitor on the blower motor. If this had not been identified and replaced it could have resulted in an expensive blower motor replacement. My thanks
Greg P.
1708013683
Tech came to do annual service, but the AC had a System Fault and stopped running. So the Tech determined the cause, cleaned the outside unit to resolve the fault. Then he also completed the annual service too!Rusty came on another service call. Thoroughly tested and inspected and cleaned everything! Great!
